With a Bachelor’s degree in Computer Science and a minor in Mathematics from San Jose State University, I bring a strong educational foundation to the table. As a Software Developer and an IT Administrator at Bitwise Industries, I have automated IT processes, created websites, and built custom software, while also managing business phone software and handling IT tickets. Notable projects include developing an AI Slack Bot that streamlined information retrieval for employees and spearheading the management of an IT ecosystem for an 8×8 call center. With my expertise and hands-on approach, I possess the ability to significantly contribute to any team by optimizing operational efficiency and delivering exceptional customer service. I am dedicated to ensuring seamless experiences for all, making me a valuable asset in achieving team goals and surpassing expectations.
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